All y’all know how much of a stickler I am when it comes to customer service. I’m of the old mindset that actually thinks the customer is first and that you should actually help the customer and make the customer feel like she is actually important to you. I know, call me crazy. Yesterday I went to a local craft store to get a poster framed. The gal helping me was tremendous. I didn’t feel like a bother to her AT ALL. Very nice feeling. When I came back a couple of hours later, the guy who helped me get my framed poster also treated me as if I was the reason their store was in business. With my 4-year old in tow, I proceeded to the check out. There was only one register open and the line was getting longer with every deep and annoyed sigh I sighed. The cashier, let’s call her Ethel, was slower than molasses. It could be because she was having a conversation with the customer as if they’d known each other for 6 years. I assure you, THEY HAD NOT. You see, I was in a great deal of a hurry yesterday and quite frankly, Ethel’s willingness to show her customers that they were important really GOT ON MY NERVES. I didn’t roll my eyes or gossip to the other woman standing next to me or make remarks under my breath about Ethel’s desire to have a Kum-ba-yah moment right there in the store. Of course I didn’t. Because I’m a Christian and we all know that Christians don’t do things like that. Eventually Ethel called for back-up and a young gal checked me out like nobody’s business. I was out of there just before Ethel pulled out the photos of her grandbabies. As I drove away something dawned on me. It hit me square in the forehead and I became disheartened just a bit. I want what I want when it’s convenient for me. And if I’m being honest, I’m a tad bit embarrassed and ashamed to admit that. Do you relate?